Terms and Conditions
Welcome to Eagle Crockery! These Terms and Conditions outline the rules and guidelines for using our website and purchasing products from our store in Pakistan. By accessing or using our website and services, you agree to be bound by these terms. Please read them carefully.
1. Acceptance of Terms
1.1. By using our website or placing an order, you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions, as well as our Privacy Policy.
2. Shopping and Orders
2.1. You must be of legal age according to the laws of Pakistan to make a purchase from our website.
2.2. When placing an order, you agree to provide accurate and complete information, including your name, contact details, billing information, and delivery address.
2.3. After placing an order, you will receive an order confirmation email. This email serves only as an acknowledgment and does not constitute order acceptance. A binding contract is formed when we dispatch your products.
2.4. Eagle Crockery reserves the right to cancel or refuse any order at our discretion, including orders that violate our Terms and Conditions or contain incomplete/incorrect information.
3. Product Information
3.1. We strive to provide accurate and up-to-date product descriptions, pricing, and images. However, errors may occur. In such cases, we reserve the right to correct errors and may cancel or decline any order affected by incorrect information.
3.2. Product availability may vary. We do not guarantee that all items displayed on our website will always be in stock.
4. Pricing and Payment
4.1. All prices listed on our website are in Pakistani Rupees (PKR) and may exclude taxes, shipping charges, and handling fees unless stated otherwise.
4.2. We accept the payment methods available during checkout. Payment must be completed at the time of order placement.
5. Shipping and Delivery
5.1. We make reasonable efforts to ship products within the specified time frame. However, delivery times may vary due to external factors beyond our control.
5.2. Shipping charges will be displayed during checkout and must be paid by the customer unless stated otherwise.
6. Returns and Refunds
6.1. Our Returns and Refunds Policy outlines the process for returning products and requesting refunds. Please review this policy on our website for full details.
7. Privacy
7.1. We collect and process personal information in accordance with our Privacy Policy. By using our website, you consent to the practices described in that policy.
8. Intellectual Property
8.1. All website content—including text, images, logos, graphics, and software—is the property of Eagle Crockery and is protected by copyright and trademark laws. Unauthorized use of any content is strictly prohibited.
9. Limitation of Liability
9.1. Eagle Crockery is not liable for any indirect, incidental, special, or consequential damages resulting from the use of our website or the purchase of our products.
10. Governing Law and Jurisdiction
10.1. These Terms and Conditions are governed by the laws of Pakistan. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.
11. Contact Information
11.1. For any questions or concerns regarding these Terms and Conditions, please contact us at:
Phone/WhatsApp: 0317-6349259