اگر ڈلیوری کے دوران آپ کی کوئی بھی چیز ٹوٹ جائے یا خراب حالت میں موصول ہو تو Eagle Crockery کی جانب سے اس کی مفت Replacement فراہم کی جائے گی۔
براہِ کرم پارسل وصول کرتے وقت اسے کھولنے کی مکمل ویڈیو لازمی بنائیں اور پارسل کھولنے کے بعد ویڈیو ہمیں بھیجیں۔ ویڈیو میں پارسل اور تمام اشیاء واضح طور پر نظر آنی چاہئیں۔
اگر کوئی چیز ٹوٹی ہوئی یا خراب موصول ہو تو براہِ کرم پارسل وصول کرنے کے 24 گھنٹوں کے اندر اس کی واضح تصاویر، Unboxing Video اور آرڈر کی تفصیلات ہمیں فراہم کریں، تاکہ ہم Replacement کا عمل جلد از جلد مکمل کر سکیں۔
اہم نوٹ: Replacement کے لیے Unboxing Video لازمی ہے۔
Eagle Crockery — آپ کا اطمینان، ہماری ترجیح۔
50,000 روپے یا اس سے زیادہ کی خریداری پر Eagle Crockery کی جانب سے مفت ڈلیوری دی جائے گی۔

Privacy Policy
At Eagle Crockery, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase through our website.

Information We Collect
We may collect the following types of information when you use our website:

Personal Information:
This may include your name, email address, postal address, phone number, and payment details when you place an order.

Non-Personal Information:
This includes data such as your IP address, device information, browser type, and browsing activity on our site.

Cookies:
We use cookies to improve your browsing experience, remember your preferences, and enhance website functionality. You may manage or disable cookies through your browser settings.

How We Use Your Information
Your information may be used for the following purposes:

• To process, confirm, and deliver your orders.
• To provide customer support and respond to inquiries.
• To improve website performance, user experience, and our services.
• To send promotional offers, newsletters, or updates (only with your consent).
• To comply with legal, safety, and regulatory requirements.

Sharing Your Information
We may share your information with trusted third parties in the following situations:

• With service providers who help operate our website, payment systems, or delivery services.
• With law enforcement, government authorities, or regulators when required by law.
• With your explicit consent for specific purposes.

Data Security
We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, or alteration.

Your Rights
You have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your data.
• Opt out of receiving promotional or marketing communications at any time.

Third-Party Links
Our website may contain links to third-party sites. Eagle Crockery is not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies.

Updates to This Privacy Policy
We may update or modify this Privacy Policy periodically. The latest revision date will always be displayed at the top of this page.

Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: info@eaglecrockery.com
Phone/WhatsApp: 0317-6349259

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